Whether you have a question, a suggestion, or need support — our team is here and happy to help.
17 Bostall Ln, London SE2 0NH
United Kingdom
+44 77 5067 6221
Mon-Fri: 9am-6pm GMT
support@BritishAceLoounge.com
We respond within 24 hours on business days.
Browse our Help Center for instant answers to common questions.
Our FAQ page covers the most common queries about accounts, coins, and games.
Connect with fellow members and find peer support in our Community.
General enquiries: within 1–2 business days.
Technical support: within 24 hours.
Account issues: prioritised within 12 hours.